Privacy Policy

Privacy Statement

In order to protect the privacy of individuals Refuge Services has created this statement. We respect the privacy of visitors to Refuge Services. To visit this web site you are not required to register or provide any personal information.

Non-personal Identifiable Information

To enhance the user experience, a “cookie” may be dropped on your computer to store in you click history. A cookie is a small file stored on your hard disc drive. Cookies are not used to link to any personally identifiable information on our site. After a period of time specified in the cookie they will expire. This will be used to display click history to you at your option. Most web browsers automatically accept cookies. You are not required to accept cookies although it does make using our web site easier. If you do not choose to receive cookies you may alter your browser to refuse cookies. Some areas of our site may not work properly should you choose to do this.

IP addresses are collected from web site visitors. This address is a number that is automatically assigned to your computer when the internet is used. IP addresses are not linked to any personally identifiable information. No personally identifiable information is collected unless it is volunteered by the web site user.

Is Personal Information Shared?

We do not share your personal information with any third party. We do not sell, trade or rent your personal information to anyone. We reserve the right to change this practice. However, you will be notified and given the option to remove your name from our database.

We do not share personal information with telemarketers. We may use your telephone number to thank you for a contribution or contact you should there be any questions concerning your donation.

Personally Identifiable Information

Should you desire to make on-line donations, our processing system uses a third-party financial institution to process credit card transactions. They receive the personal information, including the credit card number and expiration date, only to verify that information and to process the transaction in a secure environment. Their encryption technology, including Secure Sockets Layer (SSL), offers high level security with firewalls and other security technology to provide confidentiality in your transactions. We use your mailing address to send your tax deductible receipts. Your information is always kept confidential.

We do not knowingly collect any personal information from clients. Our site does include links to other web sites. Refuge Services is not responsible for the privacy practices or the content of such web sites. You are encouraged to review the privacy policies of those sites.

We reserve the right to make changes to this privacy policy at any time and without notice. Should changes occur they will be posted to this site. Those changes will be effective immediately upon posting.

How To Contact Us

You may contact us to make anonymous donations by sending a money order to the address at the end of this policy statement. We will not be able to send a receipt unless you provide your name and address.

If you have questions about this privacy statement, desire more information about Refuge Services, or have difficulties with this site please contact:

Refuge Services
PO Box 53684
Lubbock, TX 79453

Contact Us

Phone – (806) 748-7202

Fax – (806) 748-0972

Address – 8405 South M.L.K. Jr Blvd, Lubbock, TX 79404

Mailing Address: PO Box 53684 Lubbock TX 79453

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